Terms & Conditions
Last Updated: June 12, 2025
1. Acceptance of Terms
By accessing and using FromOwnerUK ("we", "our", "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
FromOwnerUK is a classified advertising platform that allows users to post, browse, and respond to classified advertisements. We provide a marketplace where individuals and businesses can buy, sell, rent, or trade goods and services directly with each other.
3. User Accounts
To access certain features of our service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
4. User Conduct
You agree not to use the service to:
- Post false, misleading, or fraudulent listings
- Violate any laws or regulations
- Infringe on intellectual property rights
- Post inappropriate, offensive, or discriminatory content
- Spam or send unsolicited communications
- Interfere with the operation of the website
- Harvest or collect user information
5. Content and Listings
Users are solely responsible for the content they post. By posting content, you grant FromOwnerUK a non-exclusive, royalty-free license to use, modify, and display your content in connection with our service. We reserve the right to remove any content that violates these terms.
6. Fees and Payments
Basic listing services are free. Premium features may require payment. All fees are non-refundable unless otherwise stated. We reserve the right to change our fee structure with notice.
7. Liability Limitations
FromOwnerUK acts as a platform only. We are not responsible for:
- The quality, safety, or legality of items advertised
- The accuracy of listings or user information
- The completion of transactions between users
- Any damages arising from your use of the service
8. Termination
We may terminate or suspend your account at any time for violation of these terms. Upon termination, your right to use the service ceases immediately.
9. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms
We reserve the right to modify these terms at any time. Users will be notified of significant changes via email or website notice.
Privacy Policy
Last Updated: June 12, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, post listings, or contact us. This includes:
- Personal information (name, email address, phone number)
- Profile information and photos
- Listing content and descriptions
- Communication records
- Payment information (processed securely by third parties)
2. Automatically Collected Information
We automatically collect certain information when you use our service:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website information
- Location data (with your permission)
3. How We Use Your Information
We use collected information to:
- Provide and maintain our service
- Process transactions and communications
- Send important notifications
- Improve our website and user experience
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Other Users: Your listings and profile information are visible to other users
- Service Providers: Third parties who assist in operating our website
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits
- Access controls and monitoring
6. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Object to processing
- Data portability
- Withdraw consent
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You can delete your account at any time through your profile settings.
8. International Transfers
Your information may be processed outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection standards.
Posting Rules
Last Updated: June 12, 2025
1. General Guidelines
All listings must comply with UK laws and our community standards. Listings should be:
- Accurate and truthful
- Placed in appropriate categories
- Written in clear, descriptive language
- Accompanied by genuine photos
- Priced fairly and honestly
2. Prohibited Items
The following items are strictly prohibited:
Illegal Items
- Drugs and controlled substances
- Weapons and ammunition
- Stolen goods
- Counterfeit items
- Recalled products
Regulated Items
- Prescription medications
- Medical devices
- Alcohol and tobacco (restrictions apply)
- Animals and pets (special requirements)
- Financial services without proper licensing
Adult Content
- Adult services
- Explicit material
- Escort services
- Dating services with adult content
3. Photo Requirements
All listings should include clear, relevant photos:
- Use your own original photos
- Show the actual item being sold
- Include multiple angles when relevant
- Ensure good lighting and focus
- Avoid watermarks or promotional text
- No inappropriate or offensive images
4. Pricing Guidelines
- Set realistic, fair prices
- Clearly state the currency (GBP)
- Include any additional costs (delivery, fees)
- Update prices if circumstances change
- No false "original price" claims
5. Contact Information
- Provide valid contact details
- Respond promptly to inquiries
- Use the platform's messaging system when possible
- Don't share personal information publicly
- Be respectful in all communications
6. Business Listings
Commercial sellers must:
- Clearly identify themselves as businesses
- Provide business registration details if required
- Comply with consumer protection laws
- Honor return policies and warranties
- Pay applicable fees for commercial listings
7. Duplicate Listings
- Don't post the same item multiple times
- Update existing listings instead of creating new ones
- Use different categories only when truly applicable
- Remove sold items promptly
8. Spam and Misuse
The following behaviors are prohibited:
- Posting irrelevant listings
- Excessive posting frequency
- Misleading titles or descriptions
- Using listings for advertising unrelated services
- Including inappropriate links or contact methods
9. Safety Recommendations
- Meet in public places for transactions
- Bring a friend when meeting strangers
- Inspect items before payment
- Use secure payment methods
- Trust your instincts - if something feels wrong, walk away
10. Enforcement
Violations of these rules may result in:
- Listing removal
- Account warnings
- Temporary suspension
- Permanent account termination
- Legal action where appropriate
11. Reporting Violations
If you encounter inappropriate content or suspicious activity, please report it immediately using our reporting system or contact us directly.