Corporate

To create an account on FromOwnerUK, click on the "Register" button at the top of the page. Fill in the required information including your name, email address, and password. Verify your email address by clicking on the verification link sent to your inbox. Once verified, you can start using all features of FromOwnerUK.

After creating your account, go to the "My Profile" section in your account dashboard. Here you can add a profile picture, fill in your contact information, and set your communication preferences. A complete profile helps build trust with other users and increases your chances of successful transactions.

Our verification process helps ensure the safety and authenticity of our community. Basic verification includes email confirmation. Enhanced verification may require providing a valid ID document and a utility bill showing your address. Verified accounts display a verification badge, which helps build trust with other users.

FromOwnerUK offers three membership tiers:

Free: Basic access with limited listings per month.

Standard (£4.99/month): Increased listing limit, priority customer support, and basic promotion tools.

Premium (£9.99/month): Unlimited listings, premium promotion tools, featured listings, and dedicated customer support.

To create a new listing, click the "Post Ad" button at the top of the page. Select the appropriate category for your item, fill in all required details including title, description, price, and location. Upload clear, high-quality photos of your item (up to 10 photos allowed). Review your listing and click "Publish" to make it live on the platform.

Good photos significantly increase your chances of selling. Here are some tips:

• Use good lighting - natural daylight works best
• Take photos from multiple angles
• Include close-ups of important details and any defects
• Keep backgrounds clean and uncluttered
• Make sure the item is the focus of the image
• For properties, include photos of all rooms and the exterior

An effective description should:

• Be honest and detailed about the condition and features
• Include dimensions, brand, model, and age of the item
• Mention any defects or issues with the item
• Include reasons for selling (optional)
• Use paragraphs for readability
• Avoid all-caps text or excessive punctuation
• Include keywords that buyers might search for

Setting the right price is crucial for a successful sale:

• Research similar items on FromOwnerUK and other platforms
• Consider the condition, age, and original price of your item
• Factor in demand and seasonality
• Set a slightly higher price if you're willing to negotiate
• Be transparent about whether the price is fixed or negotiable

To contact a seller, view the listing you're interested in and click the "Contact Seller" button. You can send a message directly through our platform's messaging system. Be specific in your inquiry, ask relevant questions about the item, and be clear about your intentions. Avoid sharing personal contact details in initial communications for security reasons.

To make offers safely:

• Always communicate through the FromOwnerUK messaging system
• Be respectful and reasonable with your offers
• Don't send money in advance unless using a secure payment method
• Meet in a safe, public place for high-value transactions
• Inspect the item thoroughly before completing the purchase
• For properties, always involve proper legal professionals

When checking the condition of an item:

• Examine the item carefully in good lighting
• Test all functions and features of the item
• For electronics, ensure they power on and work properly
• For vehicles, consider bringing a mechanic or requesting service records
• For properties, arrange professional inspections
• Compare the actual item with the description and photos in the listing
• Don't hesitate to ask questions about any aspects not mentioned in the listing

To protect yourself from scams:

• Be wary of deals that seem too good to be true
• Never pay via wire transfer, gift cards, or cryptocurrency for items you haven't seen
• Check the seller's profile, rating, and how long they've been registered
• Meet in safe, public places for transactions
• Avoid sellers who refuse to let you inspect items before payment
• Be suspicious of sellers who create urgency or pressure
• Report suspicious listings or communications to FromOwnerUK immediately

We recommend the following safe meeting locations:

• Public places with good lighting and people around (cafés, shopping centers)
• Bank lobbies (especially for cash transactions)
• Police station parking lots
• Busy retail store parking lots during daylight hours
• For larger items, meet at your local police station's "Safe Exchange Zone" if available
• Avoid meeting at private residences unless necessary (like for furniture)
• When inspecting properties, always bring someone with you

For secure transactions, we recommend:

• Cash for in-person transactions (count in front of the seller/buyer)
• Bank transfers for larger amounts (verify receipt before releasing goods)
• PayPal Goods & Services (offers buyer protection)
• Escrow services for high-value items
• Avoid wire transfers, cryptocurrency, gift cards, or checks
• For vehicles and property, follow legal transfer procedures

Common signs of fraud include:

• Prices that are significantly below market value
• Sellers refusing to meet in person or allow inspection
• Requests for payment via wire transfer or gift cards
• Requests for payment before seeing the item
• Poor communication with vague responses
• Pressure to complete the transaction quickly
• Suspicious email addresses or messages with many grammar errors
• Stories about being abroad or unable to show the item personally

If you encounter suspicious activity:

• Click the "Report" button on the listing or user profile
• Select the appropriate reason for reporting
• Provide as many details as possible about the suspicious activity
• Include screenshots of conversations if applicable
• Our safety team reviews all reports within 24 hours
• For urgent concerns, contact our support team directly
• If you've been a victim of fraud, also report to your local police

Yes, basic listings are completely free to post. We also offer premium listing options with additional features for better visibility and faster sales.

Standard listings remain active for 30 days. After this period, you can easily renew them if the item hasn't sold. Premium listings remain active for 60 days, and featured listings receive priority placement for their entire duration.

We offer several promotion options to increase the visibility of your listing. You can upgrade to a Featured Ad, boost your listing to the top of search results, or highlight your ad with special design elements. Visit the "Promote Your Ad" section after posting your listing to see all available options.

If you suspect a scam, immediately stop communication with the person and report the listing or user through our reporting system. Never share your financial details or make advance payments to unknown persons. We recommend meeting in safe, public places for transactions and using secure payment methods.